Frequently Asked Questions
How long does it take for shipping?
From receiving your paid order confirmation, it is shipped within 24 hours.



Where is the shipping point?
It is shipped from Perth,Wa



How long does it take for the product to reach me?
In some cases you will receive your package after 2 days from paying for your order, but please allow up to 7 days if you are interstate. Please note: This is subject to your payment being cleared.


Do I get Frames with the paintings?
All paintings are as seen on the website, the framing is up to you. This is what contributes to the special offer in Australia.


Do the cards come with envelopes?
Yes all cards come with their very own envelope, and is sealed in a plastic Sleeve.


If I own a gift store, can I order in bulk for a larger discount?
Absolutely, please use the contact me for any special bulk orders on certain items from the list. We will then work out a wholesale price depending on the qty you order.


Can I use credit cards for payment?
The payment processor I use is Paypal, whom accept Visa or Mastercard even if you do not have an account with them.

Watercolour.......Acrylic......Oil.......Fabric.........Cards.......

Jéanne's Art Studio

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